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[Guidance] Lucent recovery after growth journal reorganisation error
news
hello. This is THRONE AND LIBERTY.
After the regular maintenance on Wednesday, 21 August, the Premium Pass section of the existing Growth Journal for Levels 1-50 has been reorganised.
At this time, the purchase history was reset, causing players to be able to purchase additional passes even if they were already purchased.
The error was fixed on Wednesday, 21 August at 11:23am, and duplicate purchases will no longer be possible after that time.
Due to this error, the existing Growth Journal paid passes, the Growth Pass (Levels 1-50): Premium Growth Journal Pass (KRW29,900/TWD 750/USD 23.90) and spent 500 Lucents to purchase the new Premium Growth Pass (Levels 1-50), we would like to refund the spent Lucents via mail.
*Normal settings should allow you to receive the rewards of the revamped Premium Pass without making any additional purchases.
Please read the details below to receive your additional Lucents back.
[Lucent Recovery Eligible Characters]
* Lucent recovery will be given to characters who have purchased both passes.
Eligible characters
: Growth Pass (Levels 1-50): Premium Growth Journal Pass (KRW29,900/TWD 750/USD 23.90)" and spend 500 Lucents.
Characters who have spent 500 Lucents to purchase an additional Premium Growth Pass (Levels 1-50)
After purchasing the "Pioneers of Solisium Package" (KRW49,900) that includes the Growth Pass
Characters who spent 500 Lucents to purchase an additional Premium Growth Pass (Levels 1-50)
Recovery Lucent
: 500 Lucents
*"Premium Growth Pass (Levels 1-50)" sales price.
[Characters not eligible for lucent recovery]
Characters who purchased only one pass are not eligible for Lucent recovery.
-
"
Growth Pass (Levels 1-50): Premium Growth Journal Pass' or 'Premium Growth Pass (Levels 1-50)'.
Characters who have purchased only one of these are not eligible for recovery.
[Recovery Schedule]
Recovery item: 500 Lucent
Mailing Schedule
:
Starting Wednesday, 21 August at 19:30
Postal expiry date: 19:30 on Tuesday, 19 November
Premium Rewards and Loyalty Rewards from the revamped Growth Journal will continue to be available as normal when purchasing the Pass.
As announced
in the [Notice] About the reorganisation of the Growth Journal and Premium Loyalty Products
, characters who purchased the old Growth Journal Paid Pass before the reorganisation and have not yet received their rewards will receive them via mail
.
Please note that this issue does not affect the level 51 to 55 progression journals.
We sincerely apologise for any inconvenience this may have caused, and we will do our best to provide a smoother game experience in the future.
Thank you.
This article was translated from:
https://tl.plaync.com/ko-kr/board/notice/view?articleId=66c5ac9029d5da70c33b7cc3
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2024-09-18
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