Throne and Liberty [Notice] Nebula Island Boss Drop Trinkets Not Tradable Error and Exchange Instructions
Hello, this is THRONE AND LIBERTY.
Since the last maintenance on Wednesday, 13 November 2024, some of the drop trinkets from the Nebula Island bosses have been dropping as
Some quantities of items that should be dropping as 'Tradeable' are dropping as 'Untradeable'.
This will be fixed during the next maintenance on Wednesday, 8 January 2025,
In the meantime, we'll be exchanging the untradable items for normal, untradable items only if you meet the following criteria
[Restoration Information]
■ Eligible period: Acquired after 13 November 2024 (Wednesday) and before 8 January 2025 (Wednesday) maintenance
Eligible Characters: After defeating Nebula bosses [Grimturk] and [Exavis] during the target period
Characters who have acquired and retained dropped trinket items as "untradeable
Target Items
The items listed below are not eligible if they were acquired as "Tradable".
[Grimturgh Drop Trinket Items]
Item Name |
Defiant Fighting Ring |
Eternal Bond Ring |
Judgement Song Ring |
Hungry Command Ring |
Song of Retribution Ring |
Void Bond Ring |
Frenzied Warrior's Necklace |
Necklace of the Frostdead |
Necklace of Eternal Flame |
Blood Chain of Slaughter |
Great Rift Belt |
Immortal's Belt |
Barbarian Fighter's Amulet Belt |
Holy Knight's Belt |
Command Ring of Craving |
Frostbringer's Belt |
Guardian Apostle's Belt |
Fellowship Ring |
Bracelets of Mercilessness |
[Exavis Drop Trinket Item].
Item Name |
Command Ring of Craving |
Frostbringer's Belt |
Guardian Apostle's Belt |
Fighting Ring |
Bracelet of Mercilessness |
Necklace of Moonshadow |
How to exchange:
- If the nature and form of the item has not changed (equipment enhancement, etc.)
: If you have the original item, it will be collected and replaced in batches after the inspection on 8 January 2025 (Wed)
- If you have an item that has been altered in nature or form
Please go to Customer Support > Contact Us > Recovery Inquiriesand fill out the form below.
Category | Details |
Subject. | [Nebula Island Attributed Item Exchange] [Nebula Island Attributed Item Exchange |
Contents | 1. server/character name: 2. Name of the item that needs to be exchanged: 3. If you agree to the item exchange, please write "I agree to the item exchange. |
* Deadline for recovery inquiries: After the regular maintenance on 8 January 2025 (Wed) ~ Before the regular maintenance on 22 January 2025 (Wed)
Please note: Even if you submit an inquiry before the deadline, the exchange will be processed after the 8th of January (Wednesday) maintenance.
Please log in to the account belonging to the character who acquired the wrong item before proceeding.
Please log in to the account belonging to the character who received the wrong item.
If the nature or form of the item has changed, it will be exchanged for the original item or used consumables.
If you do not have the item in your possession, it cannot be exchanged.
Notes
- It may take 1-3 days to exchange items, and access may be interrupted or restricted for a period of time during the process.
Please note that if you request a replacement for an item that has changed in nature or form, there may be a time gap between the time you receive the item and the time it is reissued, as we will check your game history after receiving the item.
- Item replacements will be processed sequentially.
- Items acquired through other means than boss drop rewards are not eligible for exchange.
- Items acquired after the scheduled maintenance on Wednesday, 8 January 2025, when this error will be fixed, will not be eligible for exchange.
- If you do not have the item in your possession, it cannot be exchanged.
We apologise for any inconvenience this may cause.
We will continue to work to provide a more reliable service.
Thank you.
This article was translated from: https://tl.plaync.com/ko-kr/board/notice/view?articleId=6777b520d246b309741f700e