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[Notice] Server transfer rights due to Nebula Island matching change after temporary maintenance on 4 December (Wed)
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[Notice] Server transfer rights due to Nebula Island matching change after temporary maintenance on 4 December (Wed)
news
hello. This is THRONE AND LIBERTY.
During the temporary maintenance on Wednesday, 4 December at 18:30, an error occurred that changed the matching of Nebula Island from the existing settings.
We sincerely apologise for any inconvenience this may have caused.
Match1
Match2
Matching servers prior to the temporary maintenance on Wednesday, 4 December
Kalis/Solar/Gridal
Eskel/Elowyn
Matching servers after 12/4(Wed) temporary maintenance
Kalis/Solar/Eskell
Gridal/Elowyn
Due to this error, we will be taking action on the 'Server Transfer Rights' that were used before the temporary maintenance on Wednesday, 4 December.
Details of the actions for 'Server Transfer Rights' used up due to the Nebula Island matching change
- Who: Customers whose 'Server Transfer Rights' were unnecessarily consumed due to the Nebula Island matching change
from 11:30 on 4 December to 18:30 on 4 December
- How to do this: Go to
Customer Support > Contact Us > Recovery Inquiry
and submit a request for 'Server Transfer Rights Recovery' in the
Recovery Inquiry
category.
- Deadline to submit inquiries: 24 December (Tue) 12:00 pm
We apologise for any inconvenience caused by the unintentional Nebula Island matching change.
Thank you.
This article was translated from:
https://tl.plaync.com/ko-kr/board/notice/view?articleId=6756a380a7514240a3710d08
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2024-12-17